Troubleshooting

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Search for an error code, feature, or browse all articles below.

Error Codes

Outlet water temperature sensor failure

Water supply interrupted — lacks water

Heating membrane circuit failure

Inlet NTC sensor or zero-crossing circuit failure

Water pump short circuit

Communication error between internal boards

Water pump open circuit

General sensor failure

Ice Formation Alarm

Over-Temperature Warning

Over-Temperature Alarm

Features & Functions

How to dispense hot water

How to dispense tea water

How to dispense warm water

How to dispense cold water

How to dispense ambient water

How to use child lock

How to set dispensing volume

How to turn cooling on or off

How to change cold water temperature

How to set the boiling point

How to turn the night light on or off

How to turn the buzzer on or off

How to adjust ambient water flow rate

How to adjust cold water flow rate

How to replace filters

How UVC sterilisation works

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Product Manual →FAQ →