Embrace our advanced reverse osmosis technology, recognized for delivering exceptionally pure and clean water.
Trust our filtration process that ensures every glass is free from harmful bacteria, safeguarding health.
Our technology reduces limescale buildup, enhancing water taste and prolonging appliance life.
Instantly enjoy refreshingly cool water, 7 degrees Celsius, at the push of a button. Chilled water at your fingertip all times.
Access water at your preferred temperature, instantly with push of a button, for versatile use.
Get near-boiling water in moments, perfect for teas or soups, with our efficient heating that reaches up to 95°C instantly.
Removes impurities other filters cannot
Lead, Mercury, TCPP, TCEP, Nonylphenol, Asbestos, Bisphenol A
Atenolol, Ibuprofen, Trimethoprim, Carbamazepine, Hormones, Deet
Removes 99% of microplastic particles as well as other debris such as rust
Lead, Mercury, TCPP, TCEP, Nonylphenol, Asbestos, Bisphenol A
Atenolol, Ibuprofen, Trimethoprim, Carbamazepine, Hormones, Deet
Removes 99% of microplastic particles as well as other debris such as rust
Includes the Water System and parts and services pay as you go
Includes the Water System for LESS and on running service that saves you money
Once we receive your order, our team will make notes about your order to inform the relevant team and make sure that you receive a call within the 3 days after the order placed.
Our relevant team will give you a call to schedule the desired installation date. We will also inform you about the general terms of rental and answer if you have any question.
Once the agreed installation date comes, our engineer will visit you in the timeframe that is given to you. The installation will take approximately an hour.
The Monso Water Purifier will be connected to your water mains without affecting your plumbing or other appliances.
Our expert engineer will also assist you in configuring your system to your preferences so that it is ready to use.
Simply replace the filters that is sent in your filter pack every 6 months. They easily pop in and out with the push of a button. No special knowledge or tools required. You can choose our smart service plan to get replacement filters sent out to you automatically when required. Alternatively, you can order them online whenever you need them if you are on pay as you go plan.
If within 30 days you're not happy and want to return your Water System, you won’t need to lift a finger. Our team will come to your home, collect it free of charge and, we’ll refund 100% of your money.
Our Smart Service ensures you can instantly get unlimited, chilled and boiling water for just £6.92 per week.
And we’re currently offering a 20% discount, saving you more than £360 in the first 12 months when compared to our Pay As You Go package.
We’d love to know why, and we’d be happy to assist in resolving any concerns. Our customer care staff is available and responds to calls in working hours. If they are unable to assist you in resolving your problem, they would gladly arrange for pick-up and a refund.
We usually attempt to collect 5-to-10 days after you contact us. Our staff will work with you to find a time that is convenient for you (Monday through Friday, 8 a.m. to 5 p.m.).
The evening before collection, we’ll call you to schedule a 2-hour time frame.
If you decide to cancel, you must do so within 30 days after the installation date. It’s possible that collection may take longer than 30 days, but this will have no effect on your refund.
The flexible hose that is linked to your mains water supply will be carefully removed by our specially trained expert. If a hole has been drilled through the countertop, we will fill this with a color-matched hole plugs.
You may be responsible for the cost of repairs if your Water System is broken beyond normal wear and tear before we can refund your money. We may not be able to issue a refund in the rare circumstance that serious damage has occurred.
As soon as we receive your Monso Water Purifier, it is subjected to a brief damage inspection, which takes around 2-3 days.
We will provide your refund as soon as this is completed.
Just keep in mind that the money may take up to 5 working days to reach your account, depending on your bank.
